How long does shipping take?
Most orders arrive within 5–14 business days depending on your location.
While we work hard to ensure timely delivery, occasional delays caused by customs, weather, carrier issues, or high seasonal demand may occur. If your order is taking longer than expected, contact our support team and we’ll help you out.
Please also review our Shipping Policy for more details.
How can I track my order?
All orders placed through Saint Jewelry include tracking.
Once your tracking number becomes available, it will be sent to the email used during checkout. During busy periods, carriers may take additional time to update tracking information.
If you have not received tracking information after a few business days, contact us at support@saintjewelry.co.
How should I care for my jewelry?
To help preserve the quality and finish of your jewelry:
- Avoid contact with harsh chemicals, perfumes, lotions, and cleaning products
- Remove jewelry before exercising, swimming, or heavy physical activity
- Store pieces separately in a dry, soft-lined jewelry box or pouch
- Avoid dropping or exposing jewelry to rough surfaces
How do I clean my jewelry?
We recommend cleaning your jewelry gently using:
- Warm water
- Mild soap
- A soft microfiber cloth
Avoid abrasive materials or strong chemical cleaners, as they may damage the finish.
Do you ship internationally?
Yes — we ship worldwide to most countries.
Please note that shipping times may vary depending on customs processing and local delivery carriers.
When will my order be dispatched?
Orders are typically processed and dispatched within 1–3 business days.
Orders placed on weekends or holidays will begin processing on the next business day.
Lifetime Color Guarantee
If your jewelry experiences tarnishing or color fading under normal use, we’ll replace it free of charge under our Lifetime Color Guarantee.
Simply contact us with:
- Your order number
- Clear photos of the item
- A short explanation of the issue
Need Additional Help?
If you have any questions regarding your order, shipping, returns, or products, please contact us:
support@saintjewelry.co
SAINT OW LLC
911 E ATLANTIC BLVD STE 101
POMPANO BEACH, FL 33060
United States